X:1 Sports SMS / Text Messaging Program

This page describes the SMS / text messaging program operated by X1 Sports, Inc. (“X1 Sports,” “we,” “us”) and shows exactly how users provide consent (opt in) to receive SMS messages. Because our opt-in is collected inside a logged-in account, this page is published so that our opt-in flow (Call to Action) can be reviewed publicly.

1. Who receives messages & what we send

Messages are sent only to registered athletes, parents, and trainers who have created an account on the X1 Sports platform and have explicitly opted in. We send transactional and account-related messages only. We do not send marketing, promotional, or unsolicited messages, and we never sell or share opt-in data.

• One-time passcodes (OTP) for login and phone-number verification
• Training session confirmations
• Schedule reminders
• Booking updates and other account notifications

2. How end users opt in (Call to Action)

Opt-in is collected through a web form inside the user’s account. Consent is given by voluntarily checking an SMS consent checkbox that is unchecked by default, before the phone number is verified. The exact steps are:

1. Create an account and log in at myx1sports.com. SMS consent is NOT collected during account registration.
2. Open Profile Settings from your account menu.
3. Enter your mobile phone number in the Phone Number field.
4. Read the SMS consent disclosure and voluntarily check the SMS consent checkbox. The checkbox is unchecked by default.
5. Click "Verify Now". Only after the consent box is checked do we send a one-time passcode (OTP) to the number you entered.
6. Enter the OTP to confirm the number. You are now opted in to receive SMS messages.

3. The consent screen users see

The following is the consent section exactly as it appears in Profile Settings:

4. Consent disclosure (verbatim)

“By providing your phone number and checking this box, you agree to receive SMS notifications from X1 Sports related to your account, bookings, and training session updates. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.”

5. Message frequency & rates

Message frequency varies based on your activity and session bookings. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

6. How to opt out (STOP) & get help (HELP)

You can opt out at any time by replying STOP to any message. You will receive one final confirmation message, after which no further messages will be sent unless you opt in again. You may also uncheck the SMS consent checkbox in Profile Settings.

For help, reply HELP to any message or contact us at support@myx1sports.com.

7. Sample messages

• X1 Sports: Your verification code is 123456. Reply STOP to opt out. Msg & data rates may apply.
• X1 Sports: Your training session has been confirmed for Friday at 4 PM. Reply STOP to opt out. Msg & data rates may apply.
• X1 Sports: Reminder: You have a scheduled session tomorrow. Please check your dashboard for details. Reply STOP to opt out. Msg & data rates may apply.
• X1 Sports: Reply HELP for support or contact support@myx1sports.com. Reply STOP to unsubscribe.
• X1 Sports: You have successfully unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe.

8. Related policies

• Privacy Policy — including our SMS data policy: no mobile information is shared with third parties or affiliates for marketing/promotional purposes.
• Terms & Conditions — see Section 16, SMS Terms of Service.